All of their fleet have two cabin options: Economy and Club Class a Premium Economy product , including luxury leather seats throughout the cabin making your flight to Canada even more comfortable. We have always offered our clients the very best value flight deals and the very best service on their Canada holiday.
Air Transat have just begun a two year refurbishment programme of their Airbus aircraft, which includes a new level of in-flight comfort, entertainment, ambience and service, making your journey onboard your flight to Canada even more enjoyable. The in-flight entertainment changes each month, and includes recent movies, short programmes and a selection of audio channels.
This selection is suitable for a wide range of age groups and interests, and offers entertainment options throughout your Canada flight. On board your flight to Canada, you can also use hand-held games machines such as PSPs and Gameboys, as well as use laptop computers and listen to portable music systems such as iPods and portable CD players, as well as watching your own portable DVD players with headphones.
The crew will advise when these portable devices are not to be used such as during take-off and landing during your flight to Canada, and we would ask that the volume does not disturb surrounding passengers.
Our flight crews are dedicated to providing the very best of customer service at the start and end of your holiday to Canada. We like to know that you have enjoyed your flight, so on your return journey please take a few minutes and complete our comment card so that we can continue to achieve the highest standards. Air Transat will only accept credit card for onboard transactions. Passengers on Canada flights will be required to use a credit card for all purchases, including snacks and beverages, duty free items, comfort kits, and so on.
This decision was made to enhance the customer experience, as it speeds up service and gives the cabin crew more time to spend with passengers. The initiative will also facilitate onboard transactions and provide better sales and inventory control, while allowing customers to conserve cash for other uses, such as ground transportation.
Going cashless makes sense in today's technology-friendly environment and has been deployed with great success on an increasing number of airlines. It should be noted that, unlike many other airlines, Air Transat offers complimentary food and beverages on most of our flights to Canada.
In addition, customers are encouraged to pre-order duty free via our website. These factors significantly reduce the risk of inconvenience for passengers not having a credit card onboard. Air Transat is working on alternative payment options for these special cases. This will include a choice of hot meals served with salad, sweet treat and glass of wine.
Passengers can pre-order their meals between 45 days and 48 hours before departure. You can do so by phone or email. Take a look at our Bistro! Certain exceptions may apply. Read the latest press releases to find out more. I accept Click here to close this message. Important Notice Longer than usual wait times Press this button to remove this alert. September 17, - We are currently receiving an exceptionally high volume of calls and messages to our Contact Centre, which causes much longer delays than those to which our customers are accustomed.
Before calling our Contact Centre, we invite you to consult the links below: Entry requirements by destination Modify or cancel a reservation Refund request status. Was this page helpful? No login required Click to vote "yes". Click to vote "no".
Thank-You for your help! Reason: I can't find what I am looking for I don't understand I disagree with the content Other please specify in the comment box Please specify a reason. Air Transat and Transat brands will be maintained, while the Transat head office and key functions will remain in Montreal. The transaction, which is expected to be completed in early , remains subject to regulatory and shareholder approvals, as well as other closing conditions.
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